Frequently Asked Questions

    1. What is a corrective Facial?

      • A corrective facial is a results-driven treatment focused on improving specific skin concerns over time, not just providing relaxation.

    2. How do I know which facial to book?

      • Book based on time, not a specific treatment. Your skin will be assessed at your appointment and the appropriate services will be selected for you.

    3. Do you work on all skin tones?

      • Yes. All treatments are performed with protocols safe for all skin tones and Fitzpatrick types.

    4. Do I need a consultation first?

      • A separate consultation is not required. Skin assessment is included with your appointment.

    5. Are extractions included?

      • Extractions are included when appropriate and safe for your skin on the day of treatment.

    1. What is Pseudofolliculitis Barbae (PFB)?

      • PFB is a chronic condition where shaved hairs grow back into the skin, causing razor bumps, inflammation, and dark marks.

    2. How often should I book PFB treatments?

      • Every two weeks is recommended to keep ingrowns, inflammation, and buildup under control.

    3. Can non-military men book PFB treatments?

      • Yes. PFB treatments are available to both military and non-military clients.

    4. Is the PFB membership a contract?

      • No. The membership is month-to-month and can be canceled with proper notice.

    5. Does the PFB membership include everything?

      • Yes. Treatments and modalities are selected as needed at each visit based on your skin’s condition.

    1. What is your cancellation policy?

      • Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations or no-shows may result in a fee or forfeiture of deposit.

    2. What if I am late?

      • Late arrivals will receive the remaining time of their appointment. The full service may not be possible if you arrive late.

    3. Do you work with pregnant or breastfeeding clients?

      • Yes, with appropriate modifications. Please disclose pregnancy or breastfeeding on your intake form prior to treatment.

    4. What if I have an allergic reaction?

      • Please contact me immediately if you experience an adverse reaction. Patch testing and proper disclosure help reduce risk, but reactions can still occur.

    5. How should I prep for my appointment?

      • Avoid exfoliants, retinoids, and active treatments for at least 3–5 days prior to your appointment unless otherwise instructed.

    6. What should I avoid after my facial?

      • Avoid heavy workouts, heat, exfoliation, and active products for 24–48 hours, depending on your treatment.

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